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Self-Managed Super Fund

When employers make contributions to Self-Managed Super Funds (SMSF’s), the SuperStream data and payment standards require that a remittance advice also be sent. The remittance advice must be sent via an electronic message.

ClickSuper (a SuperStream provider registered with the Australian Taxation Office) offers a free service to receive the electronic message and notify the SMSF via email. The email contains a link to allow the message to be downloaded in a Microsoft Excel compatible (CSV) format.

You don't need to register to use our ESA service, simply supply your employer with our ESA Code: CLICKSUPER and your account will automatically be registered when they pay you for the first time. If you wish to register directly with ClickSuper, please click the Apply Now button below.

To assist you with any further queries we have listed a number of frequently asked questions below.

WHAT IS AN ELECTRONIC SERVICE ADDRESS?

An Electronic Service Address (ESA) is the name of a service that acts as a 'digital post office' to receive messages sent by employers via SuperStream.

Only contribution remittance advice information is sent to the ESA, employers pay the superannuation contribution money directly into the SMSF bank account.

The ESA service uses the SMSF ABN as the ‘digital post office box number’ for holding the messages for the SMSF.

WHAT DOES THE CLICKSUPER ESA STANDARD SERVICE COST?

The ESA service with ClickSuper is free, to enable employers to send their payment data in line with SuperStream compliance.

WHAT IS INCLUDED IN THE CLICKSUPER STANDARD SERVICE?

The ClickSuper ESA service allows a SMSF Trustee to receive contribution data electronically in the new SuperStream standard formats and to be compliant with the new SuperStream regulations which came into effect on July 1, 2014.

What does this mean for you? When your employer makes a super payment into your SMSF using the ESA code provided by ClickSuper, we will email you a link to download the remittance advice for the payment.

WHAT IS THE NAME OF THE CLICKSUPER ESA?

The ClickSuper ESA name is: CLICKSUPER

WHAT IS SUPERSTREAM?

SuperStream is a Federal Government Standard for processing superannuation data and payments electronically. It is aimed at improving the efficiency of the superannuation system and must be used by employers, self-managed super funds and APRA-regulated funds.

For a detailed explanation of SuperStream please visit the official ATO SuperStream guide for Employers and Self-Managed Super Funds

WHAT ARE MY LOGIN DETAILS TO MANAGE MY ESA?

Our free service does not include login access. All remittance data processed through our gateway for your SMSF will be emailed to the nominated contact email address to allow you to report on your contributions.

To update the ESA contact email address, please send an email to support@clicksuper.com.au with your ABN number and your old and new email address, so we can update your contact email address.

We do not provide phone support for this service.

I HAVE CHANGED EMPLOYERS, WHAT IS MY NEW ESA?

You need to provide your employer with the ESA name. If you wish to use the ClickSuper ESA Service the ESA name is: CLICKSUPER

THERE ARE MULTIPLE MEMBERS IN MY SMSF, DO ALL MEMBERS NEED TO REGISTER FOR AN ESA?

Only one ESA registration is required per SMSF ABN and all members can use the same ESA.

After you have registered your SMSF for the ClickSuper ESA Service, all members/trustees provide the same Electronic Service Address to their respective employers.

The ClickSuper ESA Service the ESA name is: CLICKSUPER

I DID NOT RECEIVE A SUPER PAYMENT INTO MY SMSF, WHAT CAN I DO?

Your employer is responsible for making superannuation payments into your SMSF.

If you have registered your ESA with ClickSuper you need to be aware that the superannuation payments you receive into your SMSF fund are not necessarily managed by ClickSuper. If you would like to follow up on missing superannuation payments into your SMSF you will need to speak with your employer.

For more information about ESA’s see WHAT IS AN ELECTRONIC SERVICE ADDRESS?

MY EMPLOYEE HAS PROVIDED ME WITH AN ELECTRONIC SERVICE ADDRESS, WHAT DO I NEED TO DO?

As part of SuperStream compliance your Payroll System should be able to store the following 3 key items:

1. SMSF ABN
2. SMSF Bank Account Number
3. SMSF Electronic Service Address

NOTE: If an employee has multiple employers the ESA will need to be provided to each employer. If the employee changes employers, the ESA needs to be recorded with the new employer.