ClickSuper Pty Limited (‘ClickSuper’) recognises an individual’s right to privacy and understands that protection and confidentiality of personal information is important.
ClickSuper is bound by the Privacy Act 1988 (Cth) (‘Act’) and the Australian Privacy Principles, which govern how organisations must handle personal information.
‘Personal information’ is defined as any ‘information or an opinion about an identified individual or an individual that is reasonably identifiable, whether the information is true or not; and whether the information or opinion is recorded in a material form or not.’
ClickSuper collects personal information to enable us to provide services to our clients.
We may collect personal information about individuals, including:
Some personal information collected by ClickSuper may be considered sensitive information, as defined by the Act, such as membership of a professional or trade association, or of a trade union.
ClickSuper does not collect any unsolicited personal information.
We collect information on website activity, such as the number of users who visit the website, the date and time of visits, the number of pages viewed and navigation patterns. This information does not identify the individual but it does provide us with detail we can use to improve the website.
We primarily collect personal information through the completion by a ClickSuper client of our standard forms.
ClickSuper does not usually deal directly with individuals. In most cases, ClickSuper receives the personal information from the ClickSuper client that employs the individual or that client’s payroll service.
ClickSuper requests its clients notify individuals of the collection, use and disclosure of an individual’s personal information to and by service providers, such as ClickSuper.
ClickSuper regards the security of your personal information as a priority. We take precautions to protect your information using physical, electronic, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorised access, disclosure and alteration.
Some of the security measures in place include:
We store and process personal information on computers located in Australia.
ClickSuper offers payment processing and information reporting services for its clients. In providing those services, personal information is disclosed to the recipients nominated by the individual and advised to us by the ClickSuper client.
Depending on the service being provided, ClickSuper may disclose personal information to
ClickSuper takes steps to ensure that our external service providers keep your personal information confidential and use it only for the purposes for which the external service providers, and ClickSuper, are authorised.
ClickSuper may rely on some of the exemptions permitted under the Privacy Act.
ClickSuper does not provide personal information to any third party for any marketing purposes.
An individual may request access to the personal information held by ClickSuper, by contacting the Privacy Officer at ClickSuper, using the details below.
An individual who is an employee of a ClickSuper client is encouraged to contact their employer, the ClickSuper client to gain access to their personal information. ClickSuper may provide an individual with access to personal information, in compliance with the Privacy Act.
To change incorrect, incomplete or out of date information held by ClickSuper an individual who is an employee of a ClickSuper client is required to contact their employer, the ClickSuper client, and ask them to correct the information.
If you have concern or complaint about the privacy of personal information held by us please contact the Privacy Officer, using the details below.
The Privacy Officer will investigate any complaint and contact the individual with details of the outcome of the matter, within a reasonable period of time.
ClickSuper Pty Limited
PO Box R392
Royal Exchange NSW 1225 Australia
Telephone: 1300 845 535